Privacy Policy

At Phoenix Sunrise Co., we respect your privacy and are committed to protecting the personal information of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.

We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect
We may collect the following types of personal information:

Contact details (name, email address, phone number)
Billing/shipping address
Payment information (processed securely via third-party providers)
Order history
Custom design input (for customizable products)
Site usage data (through cookies and analytics tools)

2. How We Use Your Information
We use your information to:

Process and fulfill your orders
Communicate with you about your order or inquiries
Provide customer support
Customize products and services
Improve website performance
Comply with legal obligations

3. Sharing Your Information
We do not sell your personal information. We may share your data only with trusted service providers, such as:

Print-on-demand partners (e.g., Printify)
Payment processors
Shipping carriers
Analytics platforms (e.g., Wix tools or Google Analytics)

All third-party services are required to protect your information in accordance with legal standards.

4. Your Rights
If you're in the EU or UK (GDPR), you have the right to:

-Access, correct, or delete your personal data
-Restrict or object to processing
-Withdraw consent at any time
-File a complaint with your local data protection authority

If you're a California resident (CCPA), you have the right to:

-Request disclosure of the categories and specific pieces of personal information we’ve collected

-Request deletion of your data

-Opt out of the sale of personal information (we do not sell any personal data)

To exercise any of these rights, please contact us at: phoenixsunriseco@gmail.com

5. Cookies and Tracking
We use cookies to improve your browsing experience, personalize content, and analyze site traffic. You can manage cookie preferences through your browser settings or via our site's cookie banner (if enabled).

6. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect data from them.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.”

10. Contact Us
If you have any questions about this policy or wish to exercise your data rights, contact us at: phoenixsunriseco@gmail.com

Privacy Policy

Privacy Policy

FAQ