A: At Phoenix Sunrise Co., we strive to provide high-quality, stylish, and comfortable apparel for all our customers. One of the factors contributing to the price difference between sizes is the cost of materials. For example, our small t-shirts are priced at $26, while our 2XL t-shirts cost $27. The slight increase in price for the larger size is due to the additional fabric and production costs required to create a garment that fits comfortably and maintains the same quality standards as our smaller sizes. This ensures that all our products, regardless of size, deliver the same level of style, comfort, and durability.

A: At Phoenix Sunrise Co., we accept a variety of payment methods to ensure you can choose the one that works best for you. Our accepted payment methods include major credit cards (Visa, MasterCard, American Express, and Discover), debit cards, Google Pay, PayPal, and even Phoenix Sunrise Co. gift cards. Each transaction is securely processed to protect your information, allowing you to shop with confidence and ease. If you have any questions about payment options, feel free to reach out to our enthusiastic customer support team for assistance.

A: All orders take 2-7 business days for processing, printing, and preparation for shipment. Estimated delivery times vary by destination (Domestic: 5-10 business days; International: 7-20 business days). Tracking info is provided. There may be slight delays during peak seasons or unforeseen circumstances. For specific concerns, our customer service team is here to help.

A: At Phoenix Sunrise Co., we are committed to providing high-quality products and excellent customer service. Our refund policy is designed to be fair and transparent. All items are made to order just for you. For this reason, we do not offer refunds, returns, or exchanges. However, if your item arrives damaged or you receive the wrong product, please contact us within 7 days and we’ll be happy to make it right.

Yes, absolutely. As long as your point balance is sufficient to cover the cost of your order. If not, other eligible payment methods may be used.

Yes. After six months of inactivity, 50% of your balance will expire. After 12 months, you will lose the remainder. You will receive an email about 14 days prior to the expiration dates to kindly remind you to redeem your points before they expire.

Once your order is complete, the digital gift card is automatically emailed to the recipient with a unique code and instructions on how to use it — no shipping required!

No worries — just reach out to us with your order info and we’ll resend your gift card email.

Absolutely. Just enter the recipient’s email at checkout, and they’ll receive the gift card straight to their inbox.

Yes. Any amount can be chosen between $25 and $500. Be sure to check for any mistakes prior to purchasing as they are nonrefundable.

Yes. As long as there is a balance remaining on the card, you can use it multiple times.

Yes! Gift cards work just like cash and can be used alongside discounts or promo codes at checkout.

Yes. Our gift cards expire five (5) years from the date of purchase.

Gift cards are non-refundable and cannot be exchanged for cash, but they can be used for anything in our shop. Please see our Gift Card policy on our home page.